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The Yahoo Family: What Are You Actually Signing Up For?
Yahoo Inc., along with all its listed brands (including Yahoo and AOL) and the entities described in sections 13 and 14—together referred to as “Yahoo,” “we,” “our,” or “us”—forms part of the larger Yahoo family of companies. The brands, websites, apps, products, services and technologies (the “Services”) are provided by these various listed entities. In short: lots of arms, one big octopus—so be sure to read sections 1 to 13, as well as 14.1 and 14.13. Trust us, they’re directly relevant to you. (No need to panic, but maybe get comfortable… there’s a lot in there.)
By Using Yahoo Services, You Agree to the Rules
By using these Services, you accept these Terms of Use, as well as the Community Guidelines and any additional terms made available for the Services you use (all together, the “Terms of Use”). Please read the Terms of Use carefully—they’re the whole contract between you and us. Yes, really. The whole enchilada.
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Special Notes for US and EU Users
- For US Users:
SECTION 14.2 BELOW OF THESE TERMS OF USE INCLUDES AN ENFORCEABLE ARBITRATION AGREEMENT AND WAIVERS OF JURY TRIAL AND CLASS ACTION RIGHTS, WHICH APPLY TO ALL US USERS.
Just in case those all-caps didn’t get your attention, this is the legal equivalent of waving a big red flag—arbitration and waivers are a big deal.
- For EU Users: In accordance with the European Union’s Digital Services legislation, certain extra terms are needed for users in the EU; see sub-section 14.13.o. below. (Basically: extra cookies with your cookies.)
Privacy, Intellectual Property, and What Happens to Your Ideas
Our Privacy Policy explains who we are, what information we collect from you, who we share it with, and what your rights are under data protection laws—so you know where you stand when it comes to your own data. Spoiler: Yes, you do have some rights!
We respect the intellectual property of others, and we expect our users to do the same. Yahoo may, when appropriate and at our sole discretion, disable, terminate and/or take other appropriate action on user accounts that have engaged in such violations. If you believe your copyright or intellectual property rights have been infringed, please follow the instructions provided on this page.
Now, for the creative types: you agree that any recommendation, idea, proposal, suggestion, feedback, or any other contribution (“Feedback”) that you send us regarding our products, services, websites, apps or technologies can be used by us without notice, obligation, restriction, refund or compensation, and you waive all rights (or promise not to assert them) that may exist now or in the future (including all moral and equivalent rights) in any Feedback.
Limitation of Liability: The Not-So-Small Print
Within the limits allowed by law, you accept and understand that Yahoo entities will not be responsible for any indirect, special, accidental or consequential damages, triple damages or other multiples, exemplary or punitive damages resulting from these Terms of Use or your use of the Services. Yahoo entities are not responsible for loss of profits, income, missed business opportunities, decrease in value (including any presumed or real loss of value of personal information), or any other loss (collectively “Losses”) resulting from these Terms or your use of or access to the Services. This includes, but is not limited to, losses related to:
- Deletion, alteration, poor distribution or inability to store data kept or transmitted via the Services
- Restriction, suspension or termination of your account
- The download or sharing by you of information, including personal data, through the Services
- Unauthorized access to your account or any data stored or transmitted via the Services
- Links provided by the Services or third parties to external sites or resources
- Your arrangements with advertisers or participation in advertiser promotions found on or through the Services
- Any goods or services sold by such advertisers
Yahoo is also not responsible for problems caused by others, wrongful or illegal acts by third parties, or any events of force majeure (think: natural disasters, strikes, or The Internet Unexpectedly Eats Your Homework).
These limitations and exclusions will apply whether or not we were warned—or should have been warned—about the possibility of such losses.
To the extent permitted by law and unless stated otherwise in section 14, Yahoo entities are not liable in any legal dispute concerning these Terms or the Services—or relating to them—beyond the amount you have actually paid us for the Services. (Yep, that means if you’re a free user, your reimbursement is exactly $0.)
EU Users: How to File a Complaint
If you live in the European Union and your account was restricted according to section 14.13.o.i. above, you can submit a complaint using the contact methods provided in section iii. of the Terms. Your complaint must include:
- Your country of residence
- Your account information (name and email address)
- Detailed information about your complaint
- Any notifications we’ve sent you regarding your account or the Services you’ve used
After review, we’ll inform you about any steps we plan to take (if applicable) to handle your complaint. We reserve the right not to respond if the information you provide isn’t sufficient or if you don’t reply to our requests for more details to support your claim. Our dedicated teams are trained to handle complaints and take necessary action, in line with our Acceptable Use Policy and these Terms of Use, with accuracy, impartiality and in a timely manner.
